京亮眼鏡｜驗光所-服務流程

服務流程

預約與到場｜Appointment & Arrival

●預約優先制：
本所重視服務品質，優先為預約客戶保留時段

Priority for Appointments: We prioritize scheduled visits to ensure every client receives undivided attention

●現場候位：
若無預約，我們將視現場人力狀況為您安排

Walk-ins: If you don't have an appointment, we’ll assist you as soon as a slot becomes available

●專屬時段：
依檢查項目不同，我們將為您預留1–2小時的專屬時段

Your Dedicated Time: We reserve 1–2 hours for each session to provide a thorough and relaxed experience

●遲到須知：
為確保每位客戶的權益，若遲到超過30分鐘，將為您重新安排預約時間

Lateness Policy: To stay on schedule for all clients, arrivals more than 30 minutes late will need to be rescheduled

接待與諮詢｜Welcome & Consultation

●初步了解：
請協助填寫基本資料與視覺習慣問卷，讓我們更貼近您的生活需求

Getting Started: Please complete a brief profile and vision questionnaire to help us understand your lifestyle

●需求確認：
針對您的配鏡需求或單純驗光目標進行初步討論

Initial Chat: We’ll discuss whether you’re here for new eyewear or a professional eye exam

挑選心儀鏡框｜Choosing Your Frames

●美感與專業：
建議先挑選鏡框，這有助於後續根據框型進行更精準的數據測量

Style First: We recommend picking your frames first. This helps us take more precise technical measurements

●確認方案：
確認配鏡方案後，即進入專業驗光流程

Confirmation: Once your frames are selected, we will proceed to the formal vision testing

專業驗光與檢查｜Professional Vision Testing

●量身檢測：
依您的視覺狀況，由驗光師執行必要的深度檢測

Tailored Exams: Our experts perform specific tests based on your unique vision needs

●活動優惠：
活動期間，於本所配鏡可享驗光費用減免

Promotion: During our current event, your testing fee may be waived or discounted with any eyewear purchase

●單純驗光：
若僅需驗光服務，請事先選擇檢查項目與對應費用。本所無提供免費驗光

Exam Only: For vision testing without eyewear purchase, please select your exam level and fee in advance. Free refraction services are not available

鏡片配置與精準調校｜Lens Selection & Custom Fitting

●生活化配置：
根據您的工作與生活情境，建議最適合的鏡片種類

The Right Lenses: We’ll help you choose the best lenses for your daily activities and work environment

●精準定位：
透過專業儀器進行鏡框定位與佩戴角度調整，確保視覺最舒適

Perfect Fit: We use precision tools for frame alignment to ensure your vision is clear and comfortable

職人製作與取件｜Crafting & Collection

●精心製作：
您的眼鏡將由專業團隊製作，完成後我們將主動通知您前來取件

Quality Craftsmanship: Your glasses will be meticulously crafted. We’ll notify you as soon as they are ready for pickup

售後服務與追蹤｜Aftercare & Follow-up

●持續關懷：
建議取件後 1–3 個月內回訪，讓我們為您確認適應狀況與佩戴舒適度

Stay in Touch: We recommend a follow-up visit 1–3 months after pickup to ensure your new glasses are performing perfectly